welcome to the lakehead university web development support centre

in order to streamline support requests and better serve you, we utilize a support ticket system. every support request is assigned a unique ticket number which you can use to track the progress and responses online. for your reference we provide complete archives and history of all your support requests. a valid lakehead username is required to submit a ticket.

please note:

for requests related to any of technology services centre (tsc) services, including:
  • myinfo
  • myemail
  • mysuccess
  • mycourselink
  • colleague
  • romeo research portal
please contact the helpdesk or submit a support ticket here: http://supportticket.lakeheadu.ca/

open a new ticket


please provide as much detail as possible so we can best assist you. to update a previously submitted ticket, please login.

check ticket status


we provide archives and history of all your current and past support requests complete with responses.

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