selected peer-reviewed publications

baba, s. & mohammad, s, & carson, y., (2021). managing project sustainability in the extractive industries: towards a reciprocity framework for community engagement. international journal of project management.

chen, c., zhang, k. z. k., gong, x., lee, m. k. o., & wang, y.-y. (2021). preventing relapse to information technology addiction through weakening reinforcement: a self-regulation perspective. information & management, 58, 103485.

gong, x., cheung, c. m. k., liu, s., zhang, k. z. k., & lee, m. k. o. (2021). battles of mobile payment networks: the impacts of network structures, technology complementarities and institutional mechanisms on consumer loyalty. information systems journal.

gong, x., cheung, c. m. k., zhang, k. z. k., chen, c., & lee, m. k. o. (2021). a dual-identity perspective of obsessive online social gaming. journal of the association for information systems, 22, 1245–1284.

lento, c., & yeung, w.h. (2021). the role of the big 4 and second-tier international networks in redeveloping china's audit market. managerial auditing journal, 36(1), 40-71.

lento, c., bujaki, m., butt, i., anderson, n. & ogima, c. (2021). indigenous peoples and accounting research from a canadian perspective – using a systematic literature review to promote inquiry in a (re)emerging area.  accounting perspectives, accepted & forthcoming.

maarup, m., dohan, m., zhao, w., wu, s. and ghosh, k. (2021). “providers’ perceptions of radical technological innovation in healthcare: an exploratory study using chatbot technology as an exemplar”. e-service journal, 13 (1): 30-66. doi: 10.2979/eservicej.13.1.02

mohammad, s & husted, b., (2021). innovation, corruption, and internationalization: evidence from firms in emerging economies. journal of business venturing insights.

mouratidou, m. & grabarski, m.k. (2021) “careers in the greek public sector: calibrating the kaleidoscope". career development international.  https://doi.org/10.1108/cdi-05-2020-0123

sayed, n., lento, c. and henderson, m. (2021). mapping stakeholder expectations from a municipality: a balanced scorecard perspective. canadian journal of administrative sciences, https://doi.org/10.1002/cjas.1644.

lento, c. and gradojevic, n. (2021). s&p 500 index price spillovers around the covid-19 market meltdown. journal of risk and financial management, 14(7), 330.

shams, f. (2021). a micro-process model of institutional complexity in public hybrid organizations: construal of identity threats and mitigation strategies. public administration (in press).

dohan, m., spivak, a., wu, s. and zhao, w. (2020). “patient trust and resistance towards patient portals: a parallel mixed methods approach”. international journal of healthcare information systems and informatics (in press).

dohan, m., spivak, a., wu, s. and zhao, w. (2020). “patient trust and resistance towards patient portals: a parallel mixed methods approach”. international journal of healthcare information systems and informatics (in press).

van den berg, h. a., & kaur, v. (2021). individual knowledge measurement: organizational knowledge measured at the individual level. journal of knowledge management, ahead-of-print. https://doi.org/10.1108/jkm-10-2020-0774.

wu, s. (2021). “design science research approach in studying e-negotiations: models, systems, experiments”. control and cybernetics, 50 (1): 1-17.

yan, r., zhang, k. z. k., & gong, x. (2021). listing popularity on the peer-to-peer accommodation platform: the heuristic-systematic and uncertainty reduction perspectives. international journal of contemporary hospitality management, 33, 4161–4181.

zhang h, huang t, yan t, (2021). a quantitative analysis of risk-sharing agreements with patient support programs for improving medication adherence, accepted for health care management science.

ali, m., grabarski, m.k. & konrad, a.m (2020). “trickle-down and bottom-up effects of women’s representation in the context of industry gender composition: a panel data investigation". human resource management doi: 10.1002/hrm.22042.

chen, c., zhang, k. z. k., gong, x., lee, m. k., & wang, y. (2020). decreasing the problematic use of an information system: an empirical investigation of smartphone game players. information systems journal, 30(3), 492-534.

dyce, s., lento, c. and pousa, c. (2020). do course grades in introductory financial accounting predict accounting major selection? journal of applied research in higher education, vol. & no. ahead-of-print, https://doi.org/10.1108/jarhe-05-2020-0148.

gong, x., cheung, c. m. k., zhang, k. z. k., chen, c., & lee, m. k. o. (2020). cross-side network effects, brand equity, and consumer loyalty: evidence from mobile payment market. international journal of electronic commerce, 24, 279–304.

gong, x., zhang, k. z. k., chen, c., cheung, c. m., & lee, m. k. (2020). what drives trust transfer from web to mobile payment services? the dual effects of perceived entitativity. information & management (in press).

gong, x., zhang, k. z. k., chen, c., cheung, c. m., & lee, m. k. (2020). what drives self-disclosure in mobile payment applications? the effect of privacy assurance approaches, network externality, and technology complementarity. information technology & people (in press).

gong, x., zhang, k. z. k., chen, c., cheung, c. m., & lee, m. k. (2020). transition from web to mobile payment services: the triple effects of status quo inertia. international journal of information management, 50, 310-324.

lento, c. and yeung, w. h. (2020). examining the csr valuation paradox using canadian public companies. journal of business valuation, 2020, 59-108.

kalyal, h.j. & grabarski, m.k. (2020). “a change would do you good: how hr practices can promote change-championing behavior”. canadian journal of administrative sciences
doi: 10.1002/cjas.1592

tamir, e. & grabarski, m.k. (2020). "surviving the reform: management usage of the garbage can model during implementation of reforms". journal of educational administration 58(3), 373-387.

pousa, c., liu, y. and aman, a. (2020). the effect of managerial coaching on salesperson’s relationship behaviors: new evidence from frontline bank employees in china, international journal of bank marketing, 38(6), 1259–1277. https://doi.org/10.1108/ijbm-12-2019-0437 (impact factor: 2.294, ranked a in the australian deans of business council ranking).

stejskal, k., sayed, n., & lento, c. (2020). developing a strategy map for a post-secondary institution using the balanced scorecard approach. accounting and the public interesting 20(1), 104-137.

xu, h., zhang, k. z. k., & zhao, s. j. (2020). a dual systems model of online impulse buying. industrial management & data systems (accepted).

yang, q., gong, x., zhang, k. z. k., liu, h., & lee, m. k. (2020). self-disclosure in mobile payment applications: common and differential effects of personal and proxy control enhancing mechanisms. international journal of information management, 52, 102065.

yeung, w. h., & lento, c. (2020). earnings opacity and corporate governance for chinese listed firms: the role of the board and external auditors. asian review of accounting, 28(4), 487-515.

yeung, w. h., pang, y., & aman, a. (2020). south–south cooperation in south and east asia: an event study of the china–pakistan economic corridor. global business review, 21(1), 54-67.

akingbola, k., & van den berg, h. a. (2019). antecedents, consequences, and context of employee engagement in nonprofit organizations. review of public personnel administration, 39(1), 46-74.

aman, a. (2019). managing internal marketing channel conflict: a proposal for narrative epistemology. global business review, 20(4), 901-916.

arzandeh, m., & frank, j. (2019). price discovery in agricultural futures markets: should we look beyond the best bid-ask spread?. american journal of agricultural economics, 101(5), 1482-1498.

bujaki, m., lento, c., & sayed, n. (2019). utilizing professional accounting concepts to understand and respond to academic dishonesty in accounting programs. journal of accounting education, 47, 28-47.

chen, c., zhang, k. z. k., gong, x., & lee, m. k. (2019). failure to decrease the addictive usage of information technologies: a theoretical model and empirical examination of smartphone game users. computers in human behavior, 92, 256-265.

chen, c., zhang, k. z., gong, x., & lee, m. (2019). dual mechanisms of reinforcement reward and habit in driving smartphone addiction. internet research, 29(6), 1551-1570.

gong, x., zhang, k. z. k., chen, c., cheung, c. m., & lee, m. k. (2019). antecedents and consequences of excessive online social gaming: a social learning perspective. information technology & people.

gong, x., zhang, k. z. k., chen, c., zhao, s. j., & lee, m. k. (2019). category-based or piecemeal-based processing? a dual model of web-mobile service extension behavior. industrial management & data systems, 119(5), 993-1014.

gong, x., zhang, k. z. k., cheung, c. m., chen, c., & lee, m. k. (2019). alone or together? exploring the role of desire for online group gaming in players’ social game addiction. information & management, 56(6), 103-139.

hopkinson, g. c., & aman, a. (2019). micro-political processes in a multinational corporation subsidiary: a postcolonial reading of restructuring in a sales department. human relations, 72(12), 1869-1890.

lento, c., lento, p., & pratola, a. (2019). sustainability northwest: an integrative case of a not‐for‐profit organization. accounting perspectives, 18(3), 187-196.

mohammad, s., & husted, b. w. (2019). law‐abiding organizational climates in developing countries: the role of institutional factors and socially responsible organizational practices. business ethics: a european review, 28(4), 476-493.

pousa, c. (2019). fostering sales leadership effectiveness: the complementary effects of sales coaching and leader-member exchange, journal of selling, 19(2), 5-20.

pousa, c. (2019). unleashing the power of salespeople’s implementation intentions through coaching, development and learning in organizations, 34(3), 11-13. https://doi.org/10.1108/dlo-02-2019-0050.

shams, f. (2019). managing academic identity tensions in a canadian public university: the role of identity work in coping with managerialism. journal of higher education policy and management, 41(6), 619-632.

tamir, e. & grabarski, m.k. (2019). "searching for gold in the garbage can: decision-making on resource utilization in schools using the garbage can model". leadership and policy in schools, 18(3), 325-340.

van den berg, h. a., & akingbola, k. (2019). how does sound financial management impact hospital patient satisfaction? a linear dynamic longitudinal study. journal of health and human services administration, 42(3), 305.

wilkins, s., butt, m., shams, f., & pérez, a. (2019). product standardisation in the food service industry: post-purchase attitudes and repurchase intentions of non-muslims after consuming halal food. journal of strategic marketing, 27(3), 210-226.

wilkins, s., butt, m., shams, f., perez, a. (2019). the acceptance of halal food in non-muslim countries: effects of religious identity, national identification, consumer ethnocentrism and consumer cosmopolitanism. journal of islamic marketing, 10(4), 1308-1331.

wu, y., & wu, s. (2019). analyzing ambidexterity management in creative industries: using the systematic literature review method. sage publications ltd.

yan, r., zhang, k. z. k., zhao, s. j., & yu, y. (2019). switching from traditional hotels to peer-to-peer accommodation: an empirical study. information technology & people, 32(6), 1657-1678.

zhang, k. z. k., gong, x., chen, c., zhao, s. j., & lee, m. k. o. (2019). spillover effects from web to mobile payment services: the role of relevant schema and schematic fit, internet research, 29(6), 1213-1232.

lento, c. (2018). student usage of assessment-based and self-study online learning resources in introductory accounting. issues in accounting education, 33(4), 13-31.

lento, c., bujaki, m., & yeung, w. h. (2018). auditing estimates in financial statements: a case study of a fish farm's biological asset. accounting perspectives, 17(3), 453-462.

lento, c., sayed, n., & bujaki, m. (2018). sex role socialization and perceptions of student academic dishonesty by male and female accounting faculty. accounting education, 27(1), 1-26.

pousa, c., hardie, t. and zhang, x. (2018). promoting frontline employee customer orientation in china: a replication and a comparison, international journal of bank marketing, 36(5), 849-867. https://doi.org/10.1108/ijbm-04-2017-0078 (impact factor: 2.294, ranked a in the australian deans of business council ranking).

pousa, c., richards, d. and trépanier, c. (2018). managerial coaching of frontline employees: the moderating role of gender? human resource development quarterly, 29(3), 219-241. https://doi.org/10.1002/hrdq.21322 (impact factor: 3.000, ranked b in the australian deans of business council ranking). recognized astop downloaded article 2017-2018one of the top 20 most read papers in human resource development quarterly.

sayed, n., & lento, c. (2018). developing a strategy map for environmental consulting firms. international journal of productivity and performance management, 67(5), 916-934.

tamir, e. & grabarski, m.k. (2018). "under pressure: why school managements use the garbage can model of decision making". research in educational administration & leadership, 3(1),1-28.

wu, s., dong, l., & soussamian, s. (2018). sowingo: promoting innovations in dental office inventory management. journal of information technology case and application research, 20(1), 23-35.

wu, y., ma, z., & wang, m. s. (2018). developing new capability: middle managers’ role in corporate entrepreneurship. european business review, 30(4), 470-493.

xiang, l., zheng, x., zhang, k. z. k., and lee, m. k. o. (2018). understanding consumer’s continuance intention to contribute online reviews. industrial management & data systems, 18(1), 22-40.

yeung, w. h., & lento, c. (2018). ownership structure, audit quality, board structure, and stock price crash risk: evidence from china. global finance journal, 37, 1-24.

yeung, w. h., & lento, c. (2018). stock price crash risk and unexpected earnings thresholds. managerial finance, 44(8), 1012-1030.

yeung, w. h., wu, y., & liu, f. (2018). impact of charismatic leadership and market shares on ipo first-day returns: the case of technology firms. global business review, 19(4), 859-872.

zhang, k. z. k., barnes, s. j., zhao, s. j., & zhang, h. (2018). can consumers be persuaded on brand microblogs? an empirical study. information & management, 55(1), 1-15.

zhang, k. z. k., h., xu, s. j., zhao, & y., yu. (2018). online reviews and impulse buying behavior: the role of browsing and impulsiveness. internet research, 28(3), 522-543.

aman, a. (2017). understanding and managing ‘internal’ and ‘external’ channel conflict in african markets: learnings from pakistan. abasyn university journal of social sciences, 10(1).

chen, c., zhang, k. z. k., gong, x., zhao, s. j., lee, m. k., & liang, l. (2017). examining the effects of motives and gender differences on smartphone addiction. computers in human behavior, 75, 891-902.

chen, c., zhang, k. z. k., gong, x., zhao, s. j., lee, m. k., & liang, l. (2017). understanding compulsive smartphone use: an empirical test of a flow-based model. international journal of information management, 37(5), 438-454.

hopkinson, g., & aman, a. (2017). women entrepreneurs: how power operates in bottom of the pyramid-marketing discourse. marketing theory, 17(3), 305-321.

lento, c. (2017). incorporating whiteboard voice-over video technology into the accounting curriculum. issues in accounting education, 32(3), 153-168.

lento, c., & yeung, w. h. (2017). earnings benchmarks, earnings management and future stock performance of chinese listed companies reporting under asbe-ifrs. asian review of accounting, 25(4), 502-525.

pousa, c., mathieu, a. and trépanier, c. (2017). managing frontline employee performance through coaching: does selling experience matter?, international journal of bank marketing, 35(2), 220-240. http://dx.doi.org/10.1108/ijbm-01-2016-0005 (impact factor: 2.294, ranked a in the australian deans of business council ranking). winner of the 2018 emerald literati outstanding paper award.

rhnima, a. and pousa, c. (2017). the effect of work-family conflicts on withdrawal behaviours in the healthcare sector, prisma social – revista de ciencias sociales, 18(junio 2017 – noviembre 2017), 434-453 (ranked q4 in 2016 by scimago journal ranking – social sciences miscellaneous category).

wu, s., & kersten, g. e. (2017). procurement auctions and negotiations: an empirical comparison. journal of organizational computing and electronic commerce, 27(4), 281-303.

zhao, w. (2017) protest in style: exploring multimodal concision in rhetorical artifacts. research in sociology of organizations, 54a, 119-149. 

lento, c. (2016). promoting active learning in introductory financial accounting through the flipped classroom design. journal of applied research in higher education, 8(1), 72-87.

lento, c., & dadgostar, b. (2016). campaign spending and provincial elections in ontario, canada. international journal of public administration, 39(5), 335-344.

lento, c., cotter, j., & tutticci, i. (2016). does the market price the nature and extent of earnings management for firms that beat their earnings benchmark?. australian journal of management, 41(4), 633-655.

pousa, c. (2016). an initial assessment of measurement invariance in sales force coaching, coaching: an international journal of theory, research and practice, 9(1), 67-87. doi: 10.1080/17521882.2015.1119170 (ranked q2 in 2016 by scimago journal ranking – organizational behaviour and human resource management category).

rhnima, a., richard, p., nuñez, j. f. and pousa, c. e. (2016). el conflicto trabajo-familia como factor de riesgo y el apoyo social del supervisor como factor protector del agotamiento profesional, ciencia ergo-sum, 23(3) (noviembre 2016-febrero 2017), 1-14.

sayed, n., & lento, c. (2016). the impact of technology on academic dishonesty in accounting programs: perspectives from accounting faculty. the accounting educators’ journal, special edition, 65-87.

sayed, n., mushfique, n., & lento, c. (2016). successful conversion of a cost center to a profit center: a case study of a united arab emirates company's experience. middle east journal of business, 55(3034), 1-11.

shams, f., & huisman, j. (2016). the role of institutional dual embeddedness in the strategic local adaptation of international branch campuses: evidence from malaysia and singapore. studies in higher education, 41(6), 955-970.

shen, x. l., zhang, k. z. k., & zhao, s. j. (2016). herd behavior in consumers’ adoption of online reviews. journal of the association for information science and technology, 67(11), 2754-2765.

sun, j., yan, j., & zhang, k. z. k. (2016). blockchain-based sharing services: what blockchain technology can contribute to smart cities. financial innovation, 2(1), 1-9.

van den berg, h. a. (2016). vertical de‐integration in the mutual fund industry: using knowledge as a factor of production. managerial and decision economics, 37(1), 62-76.

wu, y., & wu, s. (2016). managing ambidexterity in creative industries: a survey. journal of business research, 69(7), 2388-2396.

yeung, w. h., & aman, a. (2016). sensitivity of stock indices to global events: the perspective for pakistani canadians. journal of economic and administrative sciences, 32(2), 102-119.

zhang, k. z. k., benyoucef, m., & zhao, s. j. (2016). building brand loyalty in social commerce: the case of brand microblogs. electronic commerce research and applications, 15, 14-25.

akingbola, k., & van den berg, h. a. (2015). does ceo compensation impact patient satisfaction?. journal of health, organisation and management, 29(1), 111-127.

aman, a., & pousa, c. (2015). realigning sales territories at garrick oil and lubricants. international journal of case studies in management, 13(3), 1-8.

blazenko, g., & yeung, w. h. (2015). does r & d create or resolve uncertainty?. the journal of risk finance, 16(5), 536-553.

gradojevic, n., & lento, c. (2015). multiscale analysis of foreign exchange order flows and technical trading profitability. economic modelling, 47, 156-165.

lento, c., & sayed, n. (2015). are course grades and faculty intuition predictors of success on professional accounting exams. global perspectives on accounting education, 12, 149-172.

lento, c., & sayed, n. (2015). do changes in gross margin percentage provide complementary information to revenue and earnings surprises?. review of accounting and finance, 14(3), 239-261.

pousa, c. and mathieu, a. (2015). is managerial coaching a source of competitive advantage? promoting employee self-regulation through coaching, coaching: an international journal of theory, research and practice, 8(1), 20-35. doi: 10.1080/17521882.2015.1009134 (ranked q2 in 2016 by scimago journal ranking – organizational behavior and human resource management category).

zhang, h., zhang, k. z. k., lee, m. k., & feng, f. (2015). brand loyalty in enterprise microblogs. information technology & people, 28(2), 304-326.

zhang, k. z. k., benyoucef, m., & zhao, s. j. (2015). consumer participation and gender differences on companies’ microblogs: a brand attachment process perspective. computers in human behavior, 44, 357-368.

chen, c., zhang, k. z. k., gong, x., & lee, m. k. (2019). failure to decrease the addictive usage of information technologies: a theoretical model and empirical examination of smartphone game users. computers in human behavior, 92, 256-265.

chen, c., zhang, k. z. k., gong, x., lee, m. k. o., & wang, y.-y. (2021). preventing relapse to information technology addiction through weakening reinforcement: a self-regulation perspective. information & management, 58, 103485.

chen, c., zhang, k. z. k., gong, x., lee, m. k., & wang, y. (2020). decreasing the problematic use of an information system: an empirical investigation of smartphone game players. information systems journal, 30(3), 492-534.

chen, c., zhang, k. z. k., gong, x., zhao, s. j., lee, m. k., & liang, l. (2017). examining the effects of motives and gender differences on smartphone addiction. computers in human behavior, 75, 891-902.

chen, c., zhang, k. z. k., gong, x., zhao, s. j., lee, m. k., & liang, l. (2017). understanding compulsive smartphone use: an empirical test of a flow-based model. international journal of information management, 37(5), 438-454.

chen, c., zhang, k. z., gong, x., & lee, m. (2019). dual mechanisms of reinforcement reward and habit in driving smartphone addiction. internet research, 29(6), 1551-1570.

dohan, m. s., green, m. & tan, j. (2017). informatics competencies as microfoundations of service innovation in healthcare: preliminary results of a multilevel investigation. health policy and technology, 6(4), 426-435.

dohan, m., spivak, a., wu, s. and zhao, w. (2020). “patient trust and resistance towards patient portals: a parallel mixed methods approach”. international journal of healthcare information systems and informatics (in press).

ghosh, k., dohan, m. s., curl, e., goodwin, m., morrel, p. & guidroz, p. (2020). information tools for care coordination in patient handover: is an emr enough to support nurses? healthcare management review. doi: 10.1097/hmr.0000000000000296

gong, x., cheung, c. m. k., liu, s., zhang, k. z. k., & lee, m. k. o. (2021). battles of mobile payment networks: the impacts of network structures, technology complementarities and institutional mechanisms on consumer loyalty. information systems journal.

gong, x., cheung, c. m. k., zhang, k. z. k., chen, c., & lee, m. k. o. (2021). a dual-identity perspective of obsessive online social gaming. journal of the association for information systems, 22, 1245–1284.

gong, x., cheung, c. m. k., zhang, k. z. k., chen, c., & lee, m. k. o. (2020). cross-side network effects, brand equity, and consumer loyalty: evidence from mobile payment market. international journal of electronic commerce, 24, 279–304.

gong, x., zhang, k. z. k., chen, c., cheung, c. m., & lee, m. k. (2020). what drives trust transfer from web to mobile payment services? the dual effects of perceived entitativity. information & management (in press).

gong, x., zhang, k. z. k., chen, c., cheung, c. m., & lee, m. k. (2020). what drives self-disclosure in mobile payment applications? the effect of privacy assurance approaches, network externality, and technology complementarity. information technology & people (in press).

gong, x., zhang, k. z. k., chen, c., cheung, c. m., & lee, m. k. (2020). transition from web to mobile payment services: the triple effects of status quo inertia. international journal of information management, 50, 310-324.

gong, x., zhang, k. z. k., chen, c., cheung, c. m., & lee, m. k. (2019). antecedents and consequences of excessive online social gaming: a social learning perspective. information technology & people.

gong, x., zhang, k. z. k., chen, c., zhao, s. j., & lee, m. k. (2019). category-based or piecemeal-based processing? a dual model of web-mobile service extension behavior. industrial management & data systems, 119(5), 993-1014.

gong, x., zhang, k. z. k., cheung, c. m., chen, c., & lee, m. k. (2019). alone or together? exploring the role of desire for online group gaming in players’ social game addiction. information & management, 56(6), 103-139.

maarup, m., dohan, m., zhao, w., wu, s. and ghosh, k. (2021). “providers’ perceptions of radical technological innovation in healthcare: an exploratory study using chatbot technology as an exemplar”. e-service journal, 13 (1): 30-66. doi: 10.2979/eservicej.13.1.02

serenko, a., dohan, m. s. & tan, j. (2017). global ranking of management- and clinical- centered e-health journals. communications of the association for information systems, vol. 41, article 9.

shen, x. l., zhang, k. z. k., & zhao, s. j. (2016). herd behavior in consumers’ adoption of online reviews. journal of the association for information science and technology, 67(11), 2754-2765.

stejskal, k., sayed, n., & lento, c. (2020). developing a strategy map for a post-secondary institution using the balanced scorecard approach. accounting and the public interesting (accepted).

sun, j., yan, j., & zhang, k. z. k. (2016). blockchain-based sharing services: what blockchain technology can contribute to smart cities. financial innovation, 2(1), 1-9.

wu, s. (2021). “design science research approach in studying e-negotiations: models, systems, experiments”. control and cybernetics, 50 (1): 1-17.

wu, s., & kersten, g. e. (2017). procurement auctions and negotiations: an empirical comparison. journal of organizational computing and electronic commerce, 27(4), 281-303.

wu, s., dong, l., & soussamian, s. (2018). sowingo: promoting innovations in dental office inventory management. journal of information technology case and application research, 20(1), 23-35.

wu, y., & wu, s. (2016). managing ambidexterity in creative industries: a survey. journal of business research, 69(7), 2388-2396.

wu, y., & wu, s. (2019). analyzing ambidexterity management in creative industries: using the systematic literature review method. sage publications ltd.

xiang, l., zheng, x., zhang, k. z. k., and lee, m. k. o. (2018). understanding consumer’s continuance intention to contribute online reviews. industrial management & data systems, 18(1), 22-40.

xu, h., zhang, k. z. k., & zhao, s. j. (2020). a dual systems model of online impulse buying. industrial management & data systems (accepted).

yan, r., zhang, k. z. k., & gong, x. (2021). listing popularity on the peer-to-peer accommodation platform: the heuristic-systematic and uncertainty reduction perspectives. international journal of contemporary hospitality management, 33, 4161–4181.

yan, r., zhang, k. z. k., zhao, s. j., & yu, y. (2019). switching from traditional hotels to peer-to-peer accommodation: an empirical study. information technology & people, 32(6), 1657-1678.

yang, q., gong, x., zhang, k. z. k., liu, h., & lee, m. k. (2020). self-disclosure in mobile payment applications: common and differential effects of personal and proxy control enhancing mechanisms. international journal of information management, 52, 102065.

zhang h, huang t, yan t, 2021 a quantitative analysis of risk-sharing agreements with patient support programs for improving medication adherence, accepted for health care management science

zhang, h., zhang, k. z. k., lee, m. k., & feng, f. (2015). brand loyalty in enterprise microblogs. information technology & people, 28(2), 304-326.

zhang, k. z. k., & benyoucef, m. (2016). consumer behavior in social commerce: a literature review. decision support systems, 86, 95-108.

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