connect with student affairs online & in-person
student central
for support with course registration, academic advising, grades and exams, as well as financial support including scholarships, awards, emergency loans, and budgeting.
visit lakeheadu.ca/studentcentral for more information.
check out myportal for various self-service tools including accepting your offer, paying your confirmation deposit, registering for courses, confirmation of enrolment and more!
apply for awards: myawards
student accessibility services
for assistance and advice regarding academic accommodations, or assistive software.
thunder bay
hours of operation: 8:30 am - 4:30 pm
location: sc 0003
email: sas@lakeheadu.ca
phone: 807-343-8047
orillia
hours of operation: 8:30 am - 4:30 pm
location: oa 1030
email: oraccess@lakeheadu.ca
phone: (705) 330-4010 ext. 2103
student success centre
thunder bay
hours of operation: 8:30 am - 4:30pm
location: sc 0008
email: ssc@lakeheadu.ca
phone: 807-343-8018
orillia
hours of operation: 8:30 am - 4:30 pm
location: oa 1021
email: orillia.ssc@lakeheadu.ca
phone: (705) 330-4010 ext. 2118
academic support zone
for assistance with writing support and tutoring, career services and co-op.
book an appointment via zoom: mysuccess
ask questions: asklakehead
thunder bay
hours of operation: 8:30 am - 4:30 pm
location: li 2004
email: academiczone.ssc@lakeheadu.ca
phone: 807-343-8010 ext. 8859
orillia
hours of operation: 8:30 am - 4:30 pm
location: or 1013
email: orillia.ssc@lakeheadu.ca
phone: (705) 330-4010 ext. 2118
careers & co-op services (career zone)
thunder bay
hours of operation: 8:30 am - 4:30 pm
location: uc 0020-b
email: careers.coop@lakeheadu.ca
phone: 807-343-8010 ext. 8264
linkedin: linkedin.com/lakeheadcareers-coop
orillia
hours of operation: 8:30 am - 4:30 pm
location: or 1013
email: careers.coop@lakeheadu.ca
phone: 705-330-4010 ext. 8264
linkedin: linkedin.com/lakeheadcareers-coop
student health & wellness
for mental health support and medical services, along with overall health and well-being.
thunder bay
hours of operation: 8:30 am - 4:30 pm (open to public 8:45 am - 4:15 pm)
location: prettie residence
email: health@lakeheadu.ca
phone: 807-343-8361
orillia
hours of operation: 8:30 am - 4:30 pm (open to public 8:45 am - 4:15 pm)
location: or 1012
email: health@lakeheadu.ca
phone: (705) 330-4010 ext. 2116
if you are part of lusu's extended healthcare plan, access realcampus.ca and the maple app for instant access to a counsellor via chat, phone, text or video chat as well as a suite of online wellness resources.
immediate resources:
- good 2 talk
24/7 post-secondary helpline: dial 1-866-925-5454 to talk or text good2talkon to 686868 - bigwhitewall
24/7 online support community moderated by clinicians - bouncebackontario.ca
online videos and resources about mild/moderate anxiety and depression
academic advising, records and registration
hours of operation: 8:30 am - 4:30 pm
location: uc1002
email: schedule@lakeheadu.ca, navigator@lakeheadu.ca, processing.aarr@lakeheadu.ca
phone: 807-343-8010 ext. 8867
student conduct & case management
hours of operation: 8:30 am - 4:30 pm
location: atac 5031d
email: studentconduct@lakeheadu.ca
phone: 807-343-8010 ext. 8163
undergraduate recruitment
hours of operation: 8:30 am - 4:30 pm
location: rc 0009
email: recruit@lakeheadu.ca
phone: 807-343-8500