terms of reference
the office of the ombudsperson terms of reference are currently under review. however, the office practices in accordance with the standards set out in the association of canadian college and university ombudspersons (accuo) standards of practice, and the forum of canadian ombudsman (fco) statement of ethical principles.
see the accuo standards of practice here: sop.pdf (accuo.ca)
see the fco statement of ethical principles here: statement of ethical principles - forum of canadian ombudsman (ombudsmanforum.ca)
the office of the ombudsperson is supported by the ombudsperson committee. for more information on the committee, do not hesitate to contact the ombudsperson.