exciting news: new employee assistance program available!
we are thrilled to announce that our employee assistance program (eap), in partnership with telus health, is now available to eligible employees across both thunder bay and orillia campuses!
life can be challenging, but our new eap offers 24/7 confidential, free support for you and your family—whether you need help with mental health, work-life balance, financial or legal advice, and more.
access support anytime, anywhere through phone, online, or the telus health one app.
we’re proud to provide this valuable service and remain committed to supporting your well-being. we strongly encourage you to take advantage of this resource whenever you need it!
for more information, visit our eap webpage or email us at benefits.hr@lakeheadu.ca for any questions.
introducing greenshield+, august 21, 2024:
greenshield is excited to announce that a new digital platform is now available for you to access all your insurance services. greenshield+ marks the transition from their current platform, gsc everywhere, to a more streamlined and user-friendly experience.
this new platform makes it easier for you to use all the services you currently enjoy today as a plan member. it integrates the health services offerings and your insurance benefits so you can access them all in one place. search for healthcare providers, check benefits coverage, access healthcare services, connect with thousands of healthcare professionals, and seamlessly submit your benefits claims anytime, anywhere.
check it out today
to get started, go to greenshield+ or download the new greenshield+ app from the app store or google play store and register by following the on-screen sign-up instructions. accessing greenshield+ is easy: login using your existing gsc everywhere login and password. new users will need to create a greenshield+ account.
you will use greenshield+ to access all your insurance services moving forward, as all your information will be available through the new platform. access and availability of services may vary depending on your specific plan details.
travel coverage enhancements as of january 1, 2023
effective january 1, 2023, gsc will be enhancing their standard travel product to provide additional support for plan members experiencing an unforeseen medical emergency while travelling. this new enhanced travel product will replace the current standard travel product. for plan sponsors with unique/non-standard travel plans, there will be no impact to your plan on january 1, 2023.
the enhancements include increases to reimbursement levels for existing eligible expenses along with the inclusion of expenses that were previously excluded.