greenshield: what's new - winter 2025

updates to your dashboard

your dashboard has been updated to make it easier for you to access your services. the navigation bar now includes three headings: coverage, care services, and discover. the coverage tab will contain all insurance and claims actions and information. the care services tab will contain all health services available to you. the discover tab will include personalized information and services.

the dashboard has also been updated to present your applicable care services in category tiles. you can navigate to any of your care services from these tiles.

please note that depending on your plan type, you may only have access to some of the navigation bar and care services tile options.

if you’re having difficulty accessing your services, or have questions about this change, please contact the greenshield support team by email at support@greenshield.ca