revoking 2-step verification

to revoke 2-step verification use on your android or ios device, you’ll need to update your lakehead google account as well as your mobile device. some of the reasons you might want to do this include:

• you no longer trust a device
• you clicked the trust option out of habit on a shared device and need to undo it
• your device is no longer in your possession either because it’s lost or you’ve lent it to someone else

update your lakehead email account

from your lakehead email, in the top right-hand side of your myemail page is a lakehead logo that says myemail, you can click that link or click here.

under sign-in & security, there is a link for 'device activity & security events', click this link.

on this page there is a section that will say, 'password & sign-in method'. from here you will be able to turn off/on 2-step verification.

at the bottom of the screen, you’ll find a listing of all your trusted browsers and devices. if you need to clear your entire list, click the revoke all trusted devices link.

the "trust this browser" option isn't working. what should i do?

if you’re prompted to enter a verification code despite having selected “i trust this browser on this device. don’t ask for codes again”, try the following solutions:

make sure cookies are enabled on your browser.

the “trust this browser” option will not work if your browser doesn’t have cookies enabled, is set to delete cookies after a certain period of time or is set to delete cookies every time you quit the browser.

designate different browsers and devices as “trusted” browsers/devices one-by-one.

if you use different browsers or devices, each one needs to be designated as a trusted browser or device the first time you sign in on it. for example, trusting chrome on your desktop does not automatically mean chrome is trusted on your laptop or mobile device - you must select i trust this browser on this device. don’t ask for codes again. for chrome on every device you sign in from.

check if you’re browsing in incognito or privacy mode.

incognito or private browsing windows can't access existing cookies from other browser sessions on your device, so it won’t know if you’ve previously designated the browser as trusted. 

what if my cell phone runs out of power or my phone is lost?