food & conference services - mission, vision and values

our mission

our purpose is our clients. our industry adaptable professionals strive to create a barrier-free environment of knowledge, support, and community. we are committed to ensuring everybody is left with a positive and lasting impression of their experience and our institution.

our vision

to be strong advocates who drive innovation and build connections within our institution and the hospitality industry in the pursuit of exceptional experiences.

guiding principles

we are committed to:

• providing our clients with a convenient and streamlined customer service experience throughout the event process

• providing our support by expanding our knowledge centre for the continued betterment of the university experience

• developing a relationship with our clients to create a sense of belonging to the lakehead community

• archiving historical data and best practices from events

• remaining at the cutting edge of the event and dining industry and at the forefront of ever-evolving trends.

• empowering our employees to develop the skills and knowledge they need for their future goals and aspirations

• making environmentally and economically sustainable choices

• supporting and enhancing the university’s mission, vision and strategic plan