faculty faq

how do i place my textbook orders?
orders for course materials can be placed at tbooks@lakeheadu.ca, dropped off in the bookstore, or submitted through interoffice mail. please be advised that interoffice mail is only delivered to the bookstore on mondays, wednesdays, and fridays.

when do textbook orders need to be submitted?
to ensure that textbooks and other course-related materials are on our shelves for the first day of classes, we ask that orders be submitted in a timely fashion. to that end, please see below for our recommended deadlines.

spring/summer: march 30th
fall: july 1st
winter: october 1st

which forms should i use?
there is a fillable pdf course materials order form for faculty to use, which is sent out every year as a link through the mass e-mail function by our course materials supervisor. it is also available for download here on the bookstore’s website. you will need to save it to your computer’s hard drive before filling it in. only orders completed on this form will be accepted by the course materials supervisor.

how long will it take for my textbooks to arrive?
as a general rule of thumb, books that are warehoused in canada, and which are in stock at the time they are ordered, generally take 1-2 weeks to arrive. titles warehoused in the states, along with imported titles, however, can take upwards of 6-8 weeks. used books also require a long lead-time when ordering.

how do i order a custom publication?
due to their specialized nature, and to the fact that they are usually non-returnable once the course is over, please speak to our course materials supervisor before requesting any custom publications. the bookstore reserves the right to adjust the requested order numbers downward to ensure as complete a sell-through as possible. departments or faculties requiring specific adoption numbers for a custom publication may be invoiced for 50% of the bookstore’s cost of unsold copies, if the vendor has declared them ahead of time to be non-returnable.

do my orders have to be signed by the chair?
as of 2015, it is no longer a bookstore requirement that the chair co-sign orders for course material orders. however, please check with your administrative assistants or chairs first before submitting your order, as many departments have their own set of rules regarding the ordering of course materials. please note that any changes made to an order after the book has been shipped may result in chargebacks to your department.

how do i order materials for courses offered under the lakehead-georgian partnership?
completed order forms for the lakehead-georgian partnership should be submitted to tbooks@lakeheadu.ca as per the ordering guidelines listed at the start of this document. please ensure you are selecting the lakehead-georgian campus option when filling out the course materials order form. all books will be ordered by paula torma, course materials supervisor at the thunder bay campus, but will be delivered to our orillia campus bookstore, care of rachel giardino. 世界杯2022赛程表淘汰赛 not wishing to drive to the orillia campus may order their books online through the bookstore’s website, and have them shipped to their homes for an additional fee.

what is the process for ordering digital learning materials?
digital learning materials should be ordered using the fillable pdf course materials order form. please note that when it comes to the charging of fees for digital learning materials, the bookstore adheres to the guidelines set out in 2018 by the university. this means that the total cost of digital materials for assessment purposes for a half-credit course should not exceed $60. additionally, 世界杯2022赛程表淘汰赛 should have the option to purchase the assessment portions separately from the textbook, if so desired. further questions on this should be addressed to the bookstore’s course materials supervisor, paula torma, at tbooks@lakeheadu.ca

how can i check that my textbooks are in?
we review all our orders before the start of the academic season and will do our best to advise you well in advance if there are any issues with your selected titles. however, we strongly advise that you check in person or through our website to see if your books have arrived. you can also check whether your books are on hand by using the books link available through the course timetables. booklists (and the link) are available approximately 60 days in advance of the start of the semester.

how long will my books stay on the shelf?
in order to free up shelf space for upcoming semesters, we need to return unsold books to publishers. the returns process takes approximately four weeks to complete and usually begins mid-november (for the fall term) and mid-february for the winter term. spring and summer books will be returned by the end of august. if you want us to keep a book on a shelf because it will continue to be used in the following semester, please let us know as soon as possible.

what if i have just been hired and the deadlines have passed for submission?
we understand that there are always exceptions to every situation. please let us know as soon as you can and we will work with you to get your books on our shelves as quickly as possible.